Desktop Support Analyst

  • Fabulous permanent opportunity
  • Strategic and innovative
  • Friendly & Energetic Environment

 

Looking for a talented Desktop Support Analyst to assist the organisational goals and objectives through the delivery of highly professional technical support.

 

Key skills & responsibilities:

  • Resolve and provide proactive support and attention to logged ticket requests
  • Conduct installation, configuration of desktops, laptops, peripheral equipment, and software
  • Identify, log and resolve technical problems with software applications or network systems
  • Strong customer service focus with a positive and proactive approach to client service
  • Excellent written and oral communication skills with the ability to effectively communicate with technical and non-technical stakeholders
  • Experience in a professional services environment preferred
  • ITIL Foundation certificate
  • Excellent analytical and problem-solving skills.
  • The ability to multitask effectively and work in a fast-paced environment.

 

To submit your interest for this role, click on the Apply button quoting reference #5111

Please note suitable applicants will be contacted within 2 business hours.

Due to high volume, we will do our very best to contact all applicants and do apologise if there is a delay in this process. Please contact [email protected] with an application enquiry

To apply for this job email your details to jonathan@jennybarbour.com.au.