Desktop Support Analyst

• Fabulous permanent opportunity
• Strategic and innovative
• Friendly & Energetic Environment

 

Looking for a talented Desktop Support Analyst to assist the organisational goals and objectives through the delivery of highly professional technical support.

 

Key skills & responsibilities:

• Resolve and provide proactive support and attention to logged ticket requests
• Conduct installation, configuration of desktops, laptops, peripheral equipment, and software
• Identify, log and resolve technical problems with software applications or network systems
• Strong customer service focus with a positive and proactive approach to client service
• Excellent written and oral communication skills with the ability to effectively communicate with technical and non-technical stakeholders
• Experience in a professional services environment preferred
• ITIL Foundation certificate
• Excellent analytical and problem-solving skills.
• The ability to multitask effectively and work in a fast-paced environment.

 

To submit your interest for this role, click on the Apply button quoting reference #5112

 

Please note suitable applicants will be contacted within 2 business hours.

Due to high volume, we will do our very best to contact all applicants and do apologise if there is a delay in this process. Please contact [email protected] with an application enquiry