- Fantastic permanent opportunity
- IT Operational experience
- Strong process mindset
In this role, you will be responsible for leading and overseeing IT Change Management process and operations to ensure technology services are delivered in a standard and consistent manner to meet the business needs.
Key Skills & Responsibilities
- Experience managing end-to-end IT Change processes in complex, mission-critical environments
- Advanced skills in analysing, reporting and presenting change data and insights, with demonstrated ability to inform executive decision-making and drive service improvement.
- Proven experience leading end-to-end change processes in line with ITIL best practices, ensuring compliance, service stability, and minimal business disruption.
- Experience providing direction, guidance and quality assurance across change governance forums, including effective vendor and service provider engagement.
- Experience applying ITSM and ITIL practices to support stable, well-managed change
- Experience working with governance forums (such as CAB) and collaborating with vendors and service providers
- Strong communication and stakeholder engagement skills across a range of audiences
- ITIL V4 Foundation Service Management
- Formal qualifications or certification in a recognised change management methodology such as PROSCI.
- Analyse and clearly communicate the impacts of change (including risk, benefits, cost, and timelines) to support informed decision-making
- Contribute to and drive continuous improvement across change management practices
To submit your interest for this role, click on the Apply button quoting reference #5933
As we receive a high volume of applications, we appreciate your understanding that we are unable to respond to individual enquiries. We kindly ask that you do not contact us directly regarding application status.
Thank you for taking the time to apply we truly appreciate your interest
