Retail Recruitment
Retail is challenging right now. Store managers who excelled pre-COVID are struggling with staff shortages and customers who expect click-and-collect ready in an hour. Head office roles require professionals who understand both digital marketing and supply chain logistics—a combination that’s surprisingly difficult to find. Meanwhile, area managers are managing reduced teams across multiple locations while maintaining revenue targets.
Jenny Barbour has successfully placed retail professionals through these exact market conditions. We identify store managers who can retain casual staff in competitive labour markets, and merchandising specialists who understand how online sales impact physical floor space planning. Our consultative approach ensures we connect businesses with retail professionals who can adapt quickly and deliver sustainable results.
Retail Jobs We Specialise In
Executive and Senior Leadership
Retail leaders establish the strategic direction, align operations with business objectives, and ensure that customer expectations are met with sustainable results. Their decisions shape brand reputation, profitability, and long-term growth.
- General Manager Retail: Oversees the entire retail division, driving performance and customer engagement.
- Retail Director: Sets strategic retail direction and ensures alignment with business objectives.
- Commercial Director: Provides commercial leadership, balancing financial outcomes with growth opportunities.
- National Manager: Leads nationwide retail strategy, operations, and performance.
- State Manager: Manages retail operations across multiple regions within a state.
- Area Management: Supervises multiple stores within a defined region to ensure consistency and performance.
- Business Manager: Oversees day-to-day business operations, ensuring profitability and compliance.
- Area / Regional Franchise Coach: Supports franchise owners to achieve operational and brand standards.
Buying, Merchandise and Product
Buying and merchandise teams determine what customers see on shelves and online. They combine commercial awareness with data-driven planning to strike a balance between customer demand, profitability, and brand positioning.
- GM Buying & Merchandise: Provides executive-level leadership in buying and merchandising functions.
- Head of Buying & Merchandise: Leads strategic buying and merchandise planning.
- Head of Product: Guides product development, selection, and lifecycle management.
- Merchandise Manager: Oversees merchandising strategy and execution.
- Merchandise Planner: Uses data and insights to forecast demand and optimise stock levels.
- Buyer: Selects products and negotiates supplier agreements to align with brand and market demand.
- Category Management: Manages product categories, maximising sales and profitability.
Operations and Compliance
Retail operations professionals keep stores compliant, efficient, and customer-focused. Their work ensures the right processes, standards, and controls are in place to deliver both safety and performance.
- Retail Operations: Ensures smooth and consistent store performance across the network.
- Store Auditing & Compliance: Monitors processes and compliance to brand and legal standards.
- Loss Prevention Officer: Protects stock and revenue through proactive security measures.
- QSR Operations: Manages fast-paced quick service restaurant operations, balancing speed with quality.
Property, Design and Workforce Development
Retail is as much about people and spaces as it is about products. Property, design, and workforce professionals ensure that retail environments are welcoming, efficient, and staffed by well-trained teams.
- Property & Leasing: Manages retail property strategy, leasing negotiations, and site selection.
- Store Portfolio, Planning and Design & Refurbishment: Oversees store layouts, refurbishments, and portfolio planning to optimise brand presence.
- Visual Merchandising Manager: Creates engaging store layouts and displays to drive customer sales.
- Training & Development Manager (area, state, national): Builds capability and consistency across retail teams.
- Workforce Planning Manager: Aligns staffing levels with operational demand to ensure efficiency.
- Franchise & Network Development: Expands retail presence through franchise partnerships and network growth.
- Public Relations: Manages external communications, brand reputation, and customer engagement.
Melbourne recruiters servicing the entire city
Level 3, 627 Chapel Street South Yarra VIC 3141
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